Professional Experience
Business and technical writer, 1990 to present, DE and NC
Whether you need to train a support team, create user assistance, or
just keep your team moving forward with clearly organized
information, I can help. I'm an experienced content creator with a
sharp focus on both customers and users. I have designed and written numerous documents
and websites for corporations and businesses, such as:
- DataTech Services, LLC, Durham, NC
- Incident Communication Solutions, MD
- Allied Telesis, Raleigh, NC
- IBM, Durham, NC
- Cisco Systems, Durham, NC
- AT&T, Durham, NC
- Nortel, Research Triangle Park, NC
Computer skills
Highly proficient in use of Microsoft Office, Expression Web, FrameMaker, Windows 7 and Mac OS. Also proficient in use of Adobe Illustrator, Photoshop, Acrobat, XHTML, CSS, and other graphic and Internet software.
Education
Bachelor of Arts in English, University of Delaware, 1983
Certificate, Business and Technical Writing, University of Delaware, 1991
Certificate, Web Technologies, International Webmaster's Association (IWA), 2004
Coursework and seminars in marketing communications, Wordpress, and eLearning, 2004-2010
Professional associations
Member of the American Society of Trainers and Developers (ASTD)
Member of the International Webmaster's Association (IWA)
Member of several business and marketing groups on Linkedin
For a detailed resume, please contact me at 919-362-5036 or info@bettytew.com.
© 2006-2013, Betty Tew
